Our Commitments to You
100% Freshness Promise
At Surprise with Flowers, we understand that the beauty of a flower lies in its freshness. That's why we promise to deliver only the freshest blooms to your doorstep. Our expert florists carefully select each flower to ensure it meets our high standards of quality and vibrancy.
We source our flowers daily from trusted growers, ensuring that each bouquet is packed with the finest and most fragrant blossoms available. This commitment to freshness guarantees that your gift will leave a lasting impression.
In the rare event that your flowers do not meet our freshness standards, we offer a replacement or refund to ensure your complete satisfaction.
On-Time Delivery
Timeliness is crucial when it comes to flower delivery, especially for special occasions. We guarantee on-time delivery across London and nearby neighborhoods, ensuring that your flowers arrive exactly when you need them.
Our reliable delivery service is managed by a team of dedicated professionals who prioritize punctuality. We provide real-time tracking so you can monitor your order's progress from our shop to its destination.
In case of any unforeseen delays, our customer service is always ready to assist and provide updates, ensuring that your experience remains smooth and stress-free.
Eco-Friendly Packaging
We are committed to protecting the environment while delivering beautiful flowers. Our eco-friendly packaging is designed to minimize waste and reduce our carbon footprint.
All our packaging materials are recyclable and sourced from sustainable providers. We use biodegradable wraps and recyclable containers, ensuring that your beautiful bouquet is also kind to the planet.
By choosing our services, you are supporting a greener future without compromising on the quality and presentation of your floral arrangements.
Secure Payments
Your security is our priority. Surprise with Flowers offers a variety of secure payment options to ensure that your transactions are safe and protected.
We utilize advanced encryption technologies to safeguard your personal and financial information during every transaction. Our payment gateway is PCI compliant, providing an additional layer of security.
Whether you choose to pay online or opt for secure in-app transactions, you can trust that your data is handled with the utmost care and confidentiality.
